Privacy at PTC Xn2X
At PTC Xn2X, we deeply understand the importance of privacy. Our priority is to protect your information, and we only collect the details necessary to provide our services. Here's how we use this information:
When you register on our site, we collect basic contact information and payment details to process your membership. Additionally, when you interact with our support team, we record the date, time, duration of the interaction, and your email address.
We may also collect other necessary details for service delivery, such as your browser type, operating system, visit timestamps, and IP address. If you communicate with our clients through our platform, those interactions are also documented.
We use the collected information to enhance your user experience. Your contact details help us reach out about your account and services, while payment data is used to verify your identity.
Information from your interactions with our support and sales teams allows us to improve system efficiency and address your queries promptly.
Occasionally, we may use your email to send updates and recommendations tailored to your needs. However, you always have the option to opt out of such communications.
Please note, we may still send you critical technical updates and notifications that require immediate attention to ensure smooth service delivery.
We are committed to safeguarding your information and will only share it under these circumstances:
Any information you voluntarily share in public spaces like forums, discussion groups, or social networks is beyond our control. Please exercise caution when sharing personal details in such environments.
Any updates to our privacy policy will be posted on this page. If you have questions about how we protect your privacy, feel free to contact us.